Terms of Service

Last updated: 28 September 2025

Introduction

These Terms of Service govern your access to and use of the websites, portals, webinars, events pages, publications, and any online resources operated by PrivacyTru Consulting LLP, and where applicable, your use of our advisory, consulting, training, and related professional services (collectively, the “Services” and the “Site”). By accessing the Site or using the Services, you accept these Terms.

Who We Are “PrivacyTru,” “we,” “us,” and “our” mean PrivacyTru Consulting LLP and its affiliates. “You” and “your” mean the individual user and, where applicable, the organization on whose behalf the Site or Services are used.

Changes to Terms

• We may modify these Terms at any time. Changes are effective upon posting unless a later effective date is stated.
• Your continued use of the Site or Services after changes are posted constitutes acceptance.

Scope and Relationship

• The Site provides general information. Professional Services are delivered under separate written agreements, statements of work, or order forms. In case of conflict, those agreements prevail.
• Where no separate agreement exists, these Terms apply to your use of the Services to the extent relevant.

Eligibility and Organizational Use

• The Site and Services are intended for individuals 18 years or older or the applicable age of majority in your jurisdiction.
• If you use the Site or Services on behalf of an organization, you represent you have authority to bind that organization. Your organization may manage or disable your access.

No legal or professional advice

Content on the Site (articles, insights, toolkits) is for general information only and does not constitute legal advice. You should obtain appropriate professional advice before acting on any information from the Site.

Accounts and Security

You are responsible for all activity under your account. Provide accurate, current, and complete information and keep credentials confidential.

Notify us promptly of any suspected unauthorized access. We may suspend or terminate access for non-compliance or risk to the Site.

Acceptable Use

You agree not to:

• Violate applicable law or infringe third-party rights, including privacy and intellectual property rights.
• Introduce malware, scrape, probe, overload, or disrupt the Site or security.
• Misrepresent your identity or affiliation, create fake accounts, or engage in phishing.
• Use the Services to advertise or solicit without our prior written consent.
• Remove, obscure, or alter proprietary notices on the Site or Content.

Third parties and concurrent consultants

• We are not responsible for the acts, advice, errors, or omissions of any third-party consultants you engage concurrently.
• The Site may contain links to third-party resources. We do not control or endorse such content and are not responsible for their availability, accuracy, or privacy practices.

Communications and fraud alerts

• We may communicate via email or equivalent electronic means about policy changes, account activity, security alerts, or Service updates. Communications may be unencrypted unless otherwise agreed in writing.
• We do not use instant messaging apps for client communications. We never request passwords or OTPs via unofficial channels. Verify communications purportedly from us before acting.

Confidentiality

• We will keep confidential information you provide during an engagement and use it only as necessary to provide the Services or as required by law.
• We may disclose confidential information to carefully selected third-party service providers who support legal, administrative, financial, IT, or operational functions, subject to confidentiality obligations.
• We may use de-identified or aggregated data for analytics, benchmarking, and service improvement.

Data protection roles

• You determine the purposes and means of processing personal data under your control and are responsible for lawful bases, consent (where required), and transparency.
• Where we act as a processor/service provider on your written instructions, we will process personal data only for the agreed purposes, implement appropriate technical and organizational measures, assist with data subject requests and incident notifications where applicable, and support cross-border transfer compliance. A separate Data Processing Agreement may apply and will prevail in case of conflict.

Conflicts of interest

• We will notify you if we become aware of an actual or potential conflict. Where appropriate safeguards (e.g., information barriers) reasonably protect your interests, we may continue to act, consistent with our confidentiality obligations.
• Integrity and ethics
• We conduct business honestly, fairly, and in compliance with professional, legal, and regulatory standards, including anti-bribery and anti-corruption obligations. You agree to uphold the same standards in your dealings with us.

Age requirements

The Site and Services are intended for adults. We do not knowingly collect personal data from children without verifiable parental consent consistent with applicable law. If we learn we have collected such data without appropriate authorization, we will delete it promptly.

Content and intellectual property

• All content on the Site, including text, reports, guides, graphics, videos, code, and design (“Content”), is owned by or licensed to PrivacyTru and protected by law.
• We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site and to download/print Content for personal, non-commercial use, provided all notices are retained.
• You may not reproduce, modify, distribute, publicly display, or create derivative works from the Content without our prior written consent.
• Feedback you provide may be used by us without restriction or obligation.

Using our materials and deliverables

We retain all intellectual property rights in our methodologies, templates, training materials, and deliverables. Subject to your payment and compliance, we grant you a non-exclusive license to use deliverables internally for your business purposes. You may not resell, sublicense, or publicly distribute our deliverables without written consent.

Client responsibilities

• Provide accurate, current, and complete information relevant to the Services and promptly update us regarding material changes.
• Implement the recommendations and controls we provide. You remain responsible for your compliance decisions and outcomes.

Service changes

We may update, modify, or discontinue Services to reflect legal, technological, or operational developments. For material adverse changes affecting an ongoing engagement, we will provide reasonable advance notice unless immediate action is required for legal, security, or performance reasons.

Events, webinars, and recordings

• Events and webinars may be recorded for quality, internal, or promotional purposes, subject to applicable law and any provided opt-out mechanism.
• Additional terms may apply at registration.

International use and transfers

Our Site and Services are operated from India. If you access from another jurisdiction, you are responsible for compliance with local laws. Cross-border processing and transfers will be conducted in accordance with applicable legal frameworks.

Termination and data return/deletion

• We may terminate immediately where continued performance would be illegal, unethical, or otherwise improper, or for your non-compliance with these Terms.
• Upon termination, we will return or delete your personal data and confidential information as required by law and/or a governing agreement, subject to our legal retention obligations and archival backups.

Disclaimers

• The Site and Content are provided on an “as is” and “as available” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability.
• We do not warrant the Site will be uninterrupted, secure, or error-free, or that defects will be corrected.

Limitation of liability

• To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business interruption, arising out of or related to the Site or Services.
• To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Site or Services, whether in contract, tort (including negligence), or otherwise, is capped at the lower of: (a) INR [insert preferred cap amount]; or (b) the fees actually paid by you to us for the specific Service giving rise to the claim in the twelve (12) months preceding the event.
• These limitations do not apply to liability for fraud, willful misconduct, or any liability that cannot lawfully be limited or excluded.

Indemnification

You agree to indemnify and hold harmless PrivacyTru, its partners, officers, employees, agents, and affiliates from and against claims, penalties, damages, losses, costs, and expenses (including reasonable legal fees) arising from: your breach of these Terms or applicable law; unlawful processing or disclosure of personal data; misuse or unauthorized resale or distribution of our materials; infringement of third-party rights; or fraudulent, abusive, negligent, or illegal acts by you or your personnel. This obligation survives termination.

Compliance, export, and sanctions

• You will comply with all applicable laws, including data protection, anti-corruption, export control, and sanctions laws.
• You represent you are not subject to sanctions or located in a prohibited jurisdiction.

Dispute resolution and governing law

• These Terms and any non-contractual obligations are governed by the laws of India.
• Any dispute arising out of or in connection with these Terms or the Services shall be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed in accordance with the Act. The seat and venue of arbitration shall be Dehradun, Uttarakhand, India. The language shall be English.
• Courts at Dehradun, Uttarakhand shall have exclusive jurisdiction for interim relief, enforcement of arbitral awards, and matters not subject to arbitration.

Suspension and access controls

We may suspend or restrict access to the Site or Services, with or without notice, if necessary to protect the Site, our clients, or to comply with law.

Force majeure

We are not liable for delay or failure to perform due to events beyond our reasonable control, including acts of God, natural disasters, labor disputes, pandemics, governmental actions, or utility and network failures.

Notices

We may provide notices through the Site, by email, or other reasonable electronic means. Legal notices to us must be sent to the contact for legal notices listed in Registration details.

Assignment

You may not assign or transfer these Terms or any rights or obligations without our prior written consent. We may assign these Terms in connection with a merger, acquisition, restructuring, or sale of assets.

Severability, no waiver, entire agreement

If any provision is invalid or unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. These Terms constitute the entire agreement regarding your use of the Site and, where no separate agreement exists, the Services.

Interpretation

Headings are for convenience only and do not affect interpretation. References to laws include any amendments or re-enactments to the extent applicable.